Power bills will rise by an average of 20.2 per cent from this week. The independent pricing regulator IPART approved the massive jump.

Country Energy’s regional general manager Chas McPhail yesterday said a typical Country Energy household can expect to pay about $3.95 extra per week.

But exact increases for individual customers will depend on how much electricity they use and the type of price they pay now.

“Country Energy is committed to minimising the impact of the price rise on customers and will offer payment advice, customer support and energy efficiency advice,” Mr McPhail said.

“Country Energy is also investing in energy efficiency through the launch of an innovative efficiency program, energyanswers.”

Mr McPhail said a key part of the program was an energy efficiency advice line. A dedicated toll free number 1800 ENERGY [or 1800 363 749] will be available during business hours to provide advice on reducing power use.

Customers will also receive an energyanswers guide in their first bill issued after July 1.

Central West Care director Stephanie Stocks said the price rise will make a huge difference for some people.

She believes those it will hurt most are people on a single income or pension.

“We have been warned for a while that it is coming,” she said.

“It’s very easy to get lazy when it comes to energy use. People need to be smart.”

Ms Stocks recommends that those who receive government benefits make use of Centrepay, available through Country Energy or Centrelink.

“It’s much better than direct debit because you never see the money so you don’t miss it and there are no bank fees,” she said.

“Country Energy will help calculate what you need to have taken out to cover your bill.

“The last thing a power company wants to do is cut off the electricity. When you get an overdue notice don’t ignore it.

“Call and they will help you work out a payment plan.”