The staff at Quality Hotel Bathurst are celebrating a win, having recently being awarded the 2019 TripAdvisor Certificate of Excellence.
The selection criteria considers the quality, quantity and recency of traveller reviews on TripAdvisor, with winners requiring to maintain an overall rating of at least four out of five, have a minimum number of reviews and have been listed on TripAdvisor for at least 12 months.
"It was good to get this awarded out of the blue," Quality Hotel Bathurst manager Luke Newman said.
"It's a recognition of the staff that have worked to uphold quality housekeeping standards."
He said that the certificate will attract more guests to the hotel, with certain people seeking out accommodation with the certificate.
Choice Hotels Asia-Pacific, the hotel group that Quality Hotel Bathurst falls into, had 56 properties spanning Australia (51) and New Zealand (five) that had been named Certificate of Excellence winners for 2019.
Thirty-nine per cent (22) of these properties - including Quality Hotel Bathurst - have also received the esteemed TripAdvisor Certificate of Excellence hall of fame award.
The hall of fame title is awarded to businesses that have received a TripAdvisor Certificate of Excellence for five consecutive years.