Owners Grahame and Marleen Spurway built the motel in 2003 as a 22-room inn. Since then they have expanded to nearly 30 rooms, three self-contained heritage cottages and 18 deluxe studios.

The Heritage Motor Inn lays claim to being the number one traveller-ranked motel in Bathurst on websites such as TripAdvisor, Booking.com and Trivago.

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Manager Lisa Battersby says the Heritage Motor Inn has set itself apart from the field and credited the hard work of the staff.

"We have a friendly staff and extremely hard-working housekeepers that put a lot of effort in," Ms Battersby said.

Certificate of Excellence recipients make up just 10 per cent of all listings on TripAdvisor. The certificate is given for maintaining a customer review rating of four-and-a-half stars or above.

Establishments that have received a Certificate of Excellence for five years in a row go into the Hall of Fame.