ON March 30, I wrote a letter to all grocery stores in Bathurst letting them know that most seniors are unable to get to their stores in the early hours of the morning and, when they do get there, the shelves are empty anyway.
Subscribe now for unlimited access.
$0/
(min cost $0)
or signup to continue reading
I was pleasantly surprised when Michelle from Bernardi's rang me on April 20 to tell me there were supplies of toilet paper and other things I have had difficulty getting.
No other store has bothered to ring me back or even consider my suggestion of picking, packing and delivering to seniors who don't have computers, are hard of hearing over the phone or disabled in any way.
I would like to thank Michelle and Bernardi's and highly recommend shopping at their store as we will be doing from now on.
READ ALSO: Pipes are not for wipes, plumber warns city
Bernardi's have gone the extra mile to provide a hand basin and disinfectant handwash outside their store.
Also, their clean trolleys are signposted away from used trolleys.
She said orders can be placed over the phone and either picked up or delivered by arrangement.
Best customer service regime and philosophy in town.
