"It's nothing to be feared," he said.

The Independent Pricing and Regulatory Tribunal (IPART) says the funeral industry doesn't provide consumers with enough information about funeral prices "at a time when they are making decisions under stress and time pressure".

That finding is contained in a draft IPART report on costs, pricing and competition within the NSW funeral industry.

"We found that only two-thirds of funeral providers had any price information on their websites at all, and less than half publish all the information they are required to," acting chair Deborah Cope said.

"For consumers to be able to get the right funeral for them at a price they can afford, they need to be able to access that information quickly and easily, so they can compare providers."

IN OTHER NEWS AROUND BATHURST:

Mr Wookey, who took up the role of funeral director at Renshaw's Funeral Services in 2017, said it can be difficult for those dealing with the funeral industry because they generally have little experience in doing so.

"People don't have very many interactions with funeral directors or funeral homes and when they do, they are in crisis," he said.

Anything that lets them know the process and costs involved upfront, so they can make an informed decision, is a positive move, he said.

"We have always structured our funeral arrangements so we keep people informed of all the costs," he said.

Mr Wookey said Renshaw's had been working with IPART to ensure its website complied with what was required.

He said changes to the industry in general were "long overdue".

"Most people, when grieving, are not able to function in many ways," he said.

"It's really essential that they walk away from the funeral thinking it's what their loved one deserved, and are not crippled financially."

IPART's funeral review is looking at affordability and choice for funeral services in rural and regional NSW, as well as across Sydney.

"We found that most people in NSW have access to a choice of funeral providers and products and a range of funeral services that meet their needs," Ms Cope said.

"Most people are satisfied with the funerals they purchase.

"However, people told us that the process of organising a funeral can be confusing, and that more information would help."

IPART is seeking feedback on its draft recommendations until May 14.

Our journalists work hard to provide local, up-to-date news to the community. This is how you can access our trusted content: