THE Bathurst Seymour Centre has been recognised for the way it responded in the pandemic to limit social isolation for its clients.
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The centre was one of nine recipients of the Australia Day Achievement Medallion in Bathurst, but did not attend the ceremony.
Staff were recognised by mayor Bobby Bourke and Bathurst Regional Council in the days after the Australia Day awards ceremony.
CEO Terisa Ashworth said the medallion, which is community nominated, was a lovely surprise and wonderful recognition for the entire team.
"We've got a fantastic team of people that includes our board, our staff, our volunteers and also supporters in the community as well, they're what make Bathurst Seymour Centre a fantastic place," she said.
"And also, a big thank you to our clients and carers, because they choose to come to us as their service of choice and we can only have a great service when we've got a great team of people and fantastic clients and carers."
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One of the factors that led to the nomination was that staff would phone clients and carers to check in on them during the pandemic.
"I think that's been really important because many of our clients have been socially isolated," Ms Ashworth said.
"Many of them might live alone, and even for those who live with carers, it's been important for us to contact those carers because those carers have also felt quite isolated as well.
"We can check on people's wellbeing, we can have a chat to them, and we can see if there's anything we can do to make their lives easier."
Ms Ashworth said the centre had to close for several months, but it is open now and able to slowly increase the number of people that can attend.